Shipping

🎄 Christmas 2024 Shipping Deadlines  🎄

Ensure your gifts arrive on time! Use the recommended cut-off dates below to plan your special orders and avoid delays.

🛫 International Shipping Deadlines 

  • Australia & New Zealand: Wednesday, 4th December 
  • Europe: Wednesday, 4th December 
  • USA & Canada: Monday, 9th December 

🚚 UK Shipping Deadline 

  • 2nd Class (free over £50) : Tuesday, 17th December 
  • 1st Class : Thursday, 20th December
  • Last-Minute Orders: After 20th December, only Special Delivery Guaranteed might still be possible (subject to weather & ferry schedules).

⚠️ Important Notes: 

  • Weather & Ferry Disruptions: Shipping relies on ferry services, so delays may occur in bad weather. 
  • Order Early: We recommend placing your order early to avoid disappointment!

Need-to-Know Summary: 

  • some European countries have an earlier cut-off - check Royal Mail for details.
  • Cut-off Time: Orders must be placed by midday to ship the following day. 
  • Post Schedule: Post leaves the island Monday to Friday 

🔔 Plan Ahead & Beat the Rush! 

Don't wait—order early to make sure your gifts arrive in time for Christmas. If you’re cutting it close, Special Delivery might save the day!

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GENERAL SHIPPING INFORMATION 

We offer worldwide shipping from our shop on Iona. Living on an island off an island, we're well aware that shipping costs can be frustrating, so we're delighted to be able to offer free shipping to all of our UK customers when spending £50 or more. 

Shipping will be automatically calculated for you at checkout according to weight, but the information below should act as a guide.

UK & Channel Isles

Orders under 2kg sent via Royal Mail
Larger orders are sent via ParcelForce

We've added Royal Mail Special Delivery for orders up to 2kg, which offers guaranteed next day delivery in the UK if you've left things to the last minute. As always, this is weather dependent so please get in touch if you need an advisory on ferry disruption. Please note Special Delivery Guaranteed have longer delivery times for Channel Isles - see here for more information.

Delivery Option

Shipping Cost

Royal Mail 1st Class (up to 2kg)

delivery aim 1-2 days

£5.95

Royal Mail 2nd Class

delivery aim 2-3 days

£4.95 / free on orders over £50

ParcelForce Express 2kg-30kg

delivery aim 1-2 days

£11.95

 

Royal Mail Special Delivery - order by 1200 for shipping the following posting day (Mon-Fri)

delivery aim 1 day

£11.95

 

Europe

All Europe orders are sent via Royal Mail with a delivery aim of 2-7 working days. Please note international orders may be subject to additional import charges upon delivery.

Order Weight

Shipping Cost (depending on Royal Mail Zone)

Under 1.5kg

from £18.50

1.5kg to 2Kg

from £19.50

2kg - 3.8kg

£30.00

3.8kg - 6kg

£45.00

Over 6kg

Get in touch

 

USA

Orders up to 2kg are sent via Royal Mail

Order over 2kg are sent via ParcelForce

Both options have a delivery aim of 5-10 working days

Order Weight

Shipping Cost

Under 500g

£23.50

500g - 1kg

£29.10

1kg - 1.5kg

£35.10

1.5kg - 2kg

£36.20

2kg - 4kg

£64

4kg - 6kg

£96

Over 6kg

Get in touch

 

Zone 2 (inc. Australia, New Zealand, Singapore)

Orders up to 2kg are sent via Royal Mail

Order over 2kg are sent via ParcelForce

Both options have a delivery aim of 5-10 working days

Order Weight

Shipping Cost

Under 500g

£21.90

500g - 1kg

£27.90

1kg - 1.5kg

£33.40

1.5kg - 2kg

£35.60

2kg - 4kg

£47

4kg - 6kg

£70

Over 6kg

Get in touch

 

Rest of the World (inc. Canada, South America, Africa, China)

Orders up to 2kg are sent via Royal Mail

Order over 2kg are sent via ParcelForce

Both options have a delivery aim of 5-10 working days

Order Weight

Shipping Cost

Under 500g

£19.90

500g - 1kg

£24.90

1kg - 1.5kg

£29.90

1.5kg - 2kg

£33.95

2kg - 4kg

£43

4kg - 6kg

£64

Over 6kg

Get in touch

 

Disruptions

We aim to dispatch orders received by midday the next available posting day. However, there may be times where we are affected by factors beyond our control such as adverse weather conditions or postal strikes and orders may be delayed.

Please allow plenty of time for your goods to arrive - if the ferry isn't sailing there's not much we can do! 

International Orders / Brexit update for EU customers

All international orders are sent Tracked & Signed, or Tracked, depending on the services available in each region.

Please note all international orders (to be delivered outside of the UK) may be subject to additional import charges upon delivery. We advise you check import regulations in your country before placing an order. 

We are working to establish new shipping solution so that we can offer a duty paid service to customers in the EU, where any additional taxes and duties can be paid for at checkout. Until then, if you're shopping from outside the UK our checkout price includes shipping only, and you will be responsible for paying any additional charges directly to your local customs authority.